Sustainability E-Report 2015 English - page 36

3
Key Issues:
Continuity of Supply
Customer Satisfaction
MeetingCustomer
Expectations
Our Perspective: DolphinEnergy understands that its customers
require a reliable supply of natural gas; in turn, Dolphin’s
customers havemillions of customerswho rely on them.
Performance Page
Createacustomer satisfaction index
38
2010Performanceagainst Goals
1...,26,27,28,29,30,31,32,33,34,35 37,38,39,40,41,42,43,44,45,46,...97
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